Technology people actually use. Technology Technology people people actually actually use. use.

I've spent more than 20 years in IT. I started out hands-on, building servers, cabling networks and fixing whatever broke, and worked my way up to Head of IT, running the technology for businesses across several sites and reporting straight to the CEO.

I've done the lot: helpdesks and hardware, cyber security, backups that actually restore, budgets and supplier wrangling. I've led Microsoft 365 and SharePoint migrations, moved whole offices (with the leased lines live before the vans arrived), and standardised networks across sites so they're simple to run and easy to support.

These days a lot of my time goes on making information work harder: Power Automate and APIs so systems talk to each other instead of being retyped, Power Apps and AI-assisted “vibe coding” for the tools off-the-shelf software doesn't cover, and Power BI reporting that puts real management information in front of the people making decisions. I've also helped businesses choose the core systems they run on, and led AI adoption from the first pilot to everyday use.

Here's what I noticed: small businesses almost never get that level of experience. They get a break-fix engineer, a call centre, or whoever in the office is good with computers. So I started this business to give them the real thing: someone technical to the core who understands the business first, explains everything in plain English, and rolls their sleeves up when it matters.