Co-managed IT
Plenty of growing businesses have one IT person doing the work of five. We slot in behind them: extra hands when the helpdesk is busy, cover when they're on holiday, and specialist skills for the jobs nobody should have to do alone. They stay in charge. We make their life a lot easier.
Based in Southampton. On-site across Eastleigh, Chandler's Ford, Totton, Romsey, Hedge End and the surrounding area, and anywhere within 50 miles for the right project.
(01) What's included
Everything you need. Nothing you don't.
- 01
Helpdesk overflow
When the queue gets long, we pick up the tickets so your IT person can get on with the bigger stuff.
- 02
Holiday and sickness cover
Cover from people who already know your setup, so nothing waits for someone to get back.
- 03
Specialist back-up
Security, Microsoft 365, networks and backups: expertise on tap for the tricky jobs.
- 04
Shared tools
Your IT person gets our monitoring, patching and security tools too, so you're not paying for two sets.
- 05
Project capacity
Office moves, migrations and rollouts, done alongside the day job, not instead of it.
- 06
A second opinion
Someone senior to sense-check plans, budgets and supplier quotes before you commit.
(02) What changes
-
Before Your IT person goes on holiday and the server picks that week.
After Cover that already knows your setup.
-
Before One person, every problem, no back-up.
After A whole team behind them when they need it.
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Before Big projects keep slipping behind the day job.
After Extra hands to get them over the line.
(03) Questions
Fair questions.
Are you trying to replace our IT person?
No. Co-managed means they stay in charge and we work with them. Good in-house IT people are worth keeping.
How do we split the work?
We agree it upfront: who handles what, how tickets pass between us and who makes the final call. Written down and reviewed regularly.
Can we just use you for certain things?
Yes. Some businesses want holiday cover and security only; others want a full second team. It's built around the gaps you actually have.
Next step
Let's talk about your IT team.
Start with a free IT health check. We'll look at what you've got, tell you plainly what needs fixing, and you can decide from there. No hard sell.