Privacy notice

Who we are

HALYARD provides IT support and related services to businesses in Southampton and Hampshire. We are the "controller" of the personal information described here.

Questions about your data? Email hello@halyardtech.co.uk or call 07539 952993.

What we collect

When you contact us (by the website form, email, phone or WhatsApp) we collect what you give us: usually your name, business name, email, phone number and your message.

We don't use advertising trackers on this website. Your light/dark theme choice is saved in your own browser and never sent to us.

Why we use it

To reply to your enquiry and, if you become a client, to provide our services. Our lawful basis is our legitimate interest in responding to people who contact us, or taking steps at your request before entering a contract.

We'll never sell your information, and we won't add you to marketing lists without asking.

Who we share it with

Only the services we need to run the business, such as our email provider and [the form service, once connected]. They process data on our behalf under contract. WhatsApp messages are handled by WhatsApp (Meta) under their own privacy policy.

How long we keep it

Enquiries that don't lead to work are deleted after [12 months]. Client records are kept for as long as we work together, plus up to [6 years] for legal and accounting reasons.

Your rights

You can ask to see, correct or delete the information we hold about you, or object to how we use it. Just get in touch. If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office (ico.org.uk).