Straight prices. No surprises. Straight Straight prices. prices. No No surprises. surprises.

Our monthly plans run on a 12-month agreement, then roll monthly with 30 days' notice. No long lock-ins: we'd rather keep you because you're happy.

Anyone with their own login who uses IT for work, including part-timers. Shared mailboxes and spare devices don't count as users.

Yes. New people are covered from the day they start, and you can remove users with 30 days' notice. Your bill follows your headcount, with a minimum of 5 users.

It depends on your plan. For urgent issues we respond within 3 business hours on Essentials, 2 business hours on Standard and 1 business hour on Premium. Everything else is handled in order of priority, and we report on response times every month.

Hardware, software licences (like Microsoft 365) and broadband or phone line rental are billed separately, at cost or through your provider. Projects such as office moves and certifications are quoted separately. Any other work outside your plan is charged at £85 an hour + VAT, and we'll always agree it with you before we start.

Your price is fixed for the first 12 months. After that we review prices once a year and give you at least 60 days' notice of any change.

We handle it. We arrange the handover, collect passwords and documentation, and run alongside your old provider where needed, so nothing drops. Most switches take two to four weeks.

We hand everything back: passwords, documentation, admin access and your data, and we help your new provider take over. No exit fees, no hostage-taking.

No. Prices are shown excluding VAT, which is added at the standard rate.